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What’s new in Onside

January 2022



Changing jobs while checked in

If you commonly do multiple jobs on a property you’re visiting, you’ll be pleased to know you can now show this in Onside.

Tap the side menu button while checked in to change the job you’re doing. This will reflect in reporting as well as to the other visitors.

December 2021



Slick new QR code posters

We’ve given the check-in QR codes in Onside an awesome new poster option, guaranteed to stand out.

Download yours from the ‘Info’ tab of your property in the Onside Web Portal, ready for your visitors to scan.

Inviting contractors and visitors just got easier

Need to let your contractors or visitors know you’re using Onside? No worries, it’s now easier than ever.

The ‘Share Invite’ button in your property visitor’s list now gives you the option of sending an invite across any messaging app you have on your smartphone. It even includes a quick check-in link!

Click here to see all of the ways you can get your visitors using Onside.

New Viticulture risk templates

We’ve heard from our users that our Viticulture risk templates in the Onside Web Portal needed a bit of an update, so that’s exactly what we’ve done.

You can find new risk templates such as; Sheep grazing, Damaged trellis, and Bird shooting. Add them to your property from the Onside Web Portal.

November 2021



Help grow the Onside network

Inviting people to Onside is nothing new, Property and Company Admins have been able to do this for a long time. But what if you don’t manage a property? What if you’re a contractor?

We’ve now added a share button, available to all Onside users.

Know someone in your industry who could really benefit from using Onside? Sharing is only a couple of taps away.
Tap the side menu in the app to get sharing.

The Onside App now has a QR code scanner

Earlier this year we gave property managers the option of downloading QR codes for their properties, another quick and easy way for visitors to check-in.

We’ve heard from our users that having the QR code reader in the Onside app would also be super handy, especially for phone’s that don’t have the QR reader built in. You’ll now find the QR reader button to the right of the property search bar.

Note: Our QR code reader will only read Onside QR codes.

Contractor job lists are now available!

You or your team may have checked in to a property only to find the property manager/owner hasn’t set a list of jobs to choose from. This can be problematic if you’re checking in a group of people or you’ll be doing a high-risk job.

Good news! Company Admins of companies with Onside Teams can now set a job list for their team. This means, regardless of the property their staff check-in to, they can choose from the list set for their company in Onside.

Enable yours now. If you don’t have Onside Teams, find out more here or give us a call 0800 ONSIDE.

Sharing tasks is now a touch away

Got a task that needs doing, but your contractor hasn’t downloaded the Onside app yet? Not to worry, we have just the solution.

You can now share tasks right from the Onside app with any messaging app you have on your phone.

Your contractor will get access to all the details they need to get on with the task.

Find out more here

October 2021



Onside Tasks is now live!

As you may have heard, we’ve been hard at work on a task feature for Onside, designed specifically for rural operations.

Onside Tasks is now available to all users via the app (update to the latest version) and the Onside Web Portal.

Give it a try for yourself, or find out more info here.

Check-in/out reminders are here!

A much sought after feature is now available to all Onside users – Check-in/out reminders.

Once enabled, when you cross a property boundary, you will receive a notification reminding you to check-in or out of the property you’re visiting.

Enable it now from the Onside app sidemenu, or click here for more details.

Check visitors out of your property, right from the app!

From time to time a visitor may forget to check-out from your property, especially if you don’t have End of Day Notifications enabled.

If you know the visitor has left, you can now check them out of your property right from the Onside app. They will also receive a notification to let them know they’ve been checked-out.

Simply tap on your property’s visitor icon from the ‘My Properties’ tab, then tap the Visitor check-out button next to their name.

Emergency plans keep getting better

With this latest addition to the Emergency plan, you’ll now be able to attach a pdf or image file, perfect for adding unique information you may have, such as evacuation procedures.

Add it now to your plan from your Onside web portal.

September 2021



Visitors can advise who they're there to see

With this great new addition to the Onside Kiosk, visitors can now notify who they’re there to see.
The person will then receive an email and notification letting them know.

Enable it now from your property’s Kiosk tab on the Onside web portal.

Note: Visitors can only choose to notify staff who are part of the company in Onside.

Join a company from the Onside app

When you first register for an Onside account, you will be asked which company you work for.

If you’ve skipped over this, your company name won’t appear when checking in.

Not to worry though, you can now join an existing company or create a new one, right from the Onside app.

August 2021



Improved End of Day Notifications

Property admins will now be alerted via the Onside app to any visitors still checked in to their properties 30 minutes after the visitors’ alert (so they have time to check-out).

Company admins also have the option of receiving these alerts.

Have your Company admin activate End of Day Notifications from the Company settings in your Onside Web Portal.

Emergency plans, now with wardens

If an emergency happens on a property, it’s critical everyone knows who to report to.

We’ve now added ‘Wardens’ to the Emergency Plan to allow you to do exactly that, as well as a second first aid contact.

Update your Emergency Plan now from your Onside Web Portal.

Check-in distance now added

From time to time a visitor may check-in incorrectly. Perhaps they were just wanting to check the risks of the property before arriving, or maybe it was the wrong property all together. You can now see if your visitor was Onsite, 200m+, 1km+, or 10km away when they checked in.

Simply generate a visitor report from your Onside Web Portal to find out.

 

Update your Onside profile with a photo

You can now include a profile picture with your Onside account.

When you check-in to properties, this image will show in the visitor list alongside your name.

Add yours now from the sidemenu within the Onside app.

July 2021



Following up with your frequently overdue staff

With this latest improvement to our lone worker system – Onside Teams, when you look at your team’s history from the Team Locator dashboard, you’ll now see if a team member had gone overdue during their visit, and for how long.

Company Admin risk and incident notifications

Company admins can now get risk and incident notifications and emails.

With the release of this feature, as a Company Admin you can now choose to get risk and incident alerts for all of your properties, without having to be added into the team of that property. This will save you a bunch of time on account setup and changes.

Enable it from the Company Settings tab.

June 2021



Quick and easy QR codes

With QR codes now commonplace and everyone now familiar with them, you may find visitors requesting to check-in this way. Alternatively, your visitor may not have the Onside app yet and needs a quick check-in solution.

We’ve now added property specific QR codes you can download, ready to be printed out.

The visitor simply scans the code and it will take them through the check-in process including Risks and Rules.

Find your QR codes in the ‘Info’ tab of your property in the web portal.

Contactless Kiosks are now available

If you have an Onside Kiosk on your property, visitors can now scan a QR code using their phone to go through a contactless check-in.

If the visitor has the Onside app installed on their phone, it will take them directly to checking in to your property via the app.

Enable the QR code from the ‘Kiosk’ tab of your property via the web portal.

May 2021



Need a reminder to check-out?

When you’re going from job to job, you might forget to check-out now and again. Not to worry, now you can be reminded to check-out.
Now available on both Android and Apple phones, simply enable it in the Onside menu to get the reminders.

Team Locator comes to mobile!

You’re busy people and we know you can’t always get to a computer to check your Team Locator dashboard, so we’ve optimized the dashboard for mobile.

Simply log into your account via our website from your smartphone, tap the menu in the top left, and navigate to the Team Locator dashboard.

April 2021



The all-powerful Company Admin

Our new Company Admin role oversees everything happening on a company’s account in Onside and is responsible for managing its staff.

Click the button below to find out what else you can do as a Company Admin.

Manage your user profile from the app

You’ve been putting off updating your profile in Onside and fixing those typos for a while now (Jhon, I’m looking at you).
Well now you can do that right from the app. You can even set which company you should check-in as if you’re part of multiple.

Tap the Onside menu button in the top left of the app, then ‘Edit’.

Billing at your fingertips

Did you know all of your Onside account’s billing details, including invoice history, payment method, and account information is available in the web portal?

*Note: You will need to be a Company Admin to have access to this.

A new look Onside Teams

A fresh new look, smarter property management, risk and incident reporting, and multi-team support.

Just a few of the changes we released in our Onside Teams update!

Report using saved photos

Reporting risks and incidents is now even easier.

Previously you needed to take a photo as you were reporting, now you can choose a photo you’d taken earlier and saved to your phone.

March 2021



Bringing more attention to high-risk jobs

Knowing who is on your property and what they’re doing is a key part of Onside. But when a visitor is doing something high-risk to others, everyone should know that.

In this update, we’ve improved on our Jobs functionality. Now when a visitor checks-in to do a high-risk job, such as spraying or bird scaring with a firearm, a notification will go out to all visitors checked-in, as well as the property admins. When a new visitor checks-in, they’re also advised that person is doing a high-risk job.

No more end of day stragglers

Most properties have a timeframe for visitors to be doing work, and outside of those hours, no one should be there.

We’ve now added a feature to remind visitors to check-out of your property if they pass a specific time you set.
You’ll need to be the admin for your company in Onside.

Reporting property damage

It’s late on a Friday night, you should have gone home a few hours ago, and now you’ve accidentally backed the tractor up a little too far. You need to report it, but “Near Miss” doesn’t quite cover giving the shed a brand new entrance.

We’ve heard from our users that equipment damage without injuries to people is very common and needs to be reportable in Onside, so we’ve added in a ‘Equipment/asset damage’ and ‘Other’ as incident types you can choose from when reporting incidents.

Property Rules gets an upgrade

Property Rules has been used in some super creative ways since we released it, way beyond what we intended for it. We’ve seen it used for gate combinations, traffic flow, speed limits, and relaying important COVID info. Now we’re taking it one step further. You can now add links.

Being able to link anywhere online means you can send visitors straight to induction videos, stored documents, and websites. We’re excited to see what quirky uses you all find for it now.

New risk templates

A lot has changed since we last updated our Onside risk templates. We’ve grown quickly in the viticulture, kiwifruit, and orchard industries. So, we thought it was about time our risk templates reflect that.

We’ve now added in the kiwifruit and viticulture Enterprise Types, full of the most common risks in their industries. Updating your risk register is now so much easier!

Share a quick check-in link for your property

If you have visitors who don’t have the Onside app yet, you can now share a quick check-in link via messaging platforms you have on your phone.

This quick check-in link allows your visitor to check themselves in/out of your property, making their first visit even easier. If they close the browser or restart their phone, they can come back to the same link and check-in or out whenever they need.

February 2021



Our web portal navigation has been revamped

After giving our brand and app a refresh, the final piece of the puzzle was doing the same for the Onside Web Portal.

When you log in via our website now, you’ll see a brand new layout.

  • The top menu has now moved to the left-hand-side
  • The Profile, Billing and Log off items are now visible in the main left-hand-side menu

Quick-add your own details for incidents

To speed up the incident reporting process even more, we’ve added a quick button which will fill in the fields about you based on your account info.
Simply click on the ‘Use my details’ option.

Setting up your Kiosk is now super easy

We’ve put access to your property’s Onside Kiosk directly into the Onside web portal, so now it’s easier than ever to get it set up and ready for your visitors.

Add time-based risks to your property

Got a chemical sprayer coming for the next couple of days? You can now set how long a risk will remain on your risk register for. Once that time is up, it will remove itself from the risk register.

New Property Filters

Home time has just rolled around, but you’re not sure if people are still checked in to your properties. Well, we’ve added a quick filter to show you exactly which properties still have visitors. It also shows which properties have reported risks and incidents still pending.

Investigation Notes for incident reporting

Got a reported incident on your property that you’re still sorting out? Well now you can add notes to it so you can keep track of how you’re managing it.

Onside Teams Risk and Incident Reports

Looking after your teams out in the field is now even easier. If someone from your team reports a risk or hazard, you can generate a report on it whenever you need.

Our new app layout

Accidentally swiped away an important notification? No worries, with the new app layout, you can quickly see your notification history, as well as the properties closest to you, your own properties, and recently visited properties.

Print your risk register

Got an audit coming up and the auditor favours printed risks when doing their checks? You can now print your risk register including your risk map, ready for the visit.

Smarter notifications

We’ve given the Onside app notifications an upgrade. Did you know you can now tap on them to go straight to what’s happened? If you have Onside Teams, you can also update your departure time with a simple tap too.