What’s new in Onside

Our new Company Admin role oversees everything happening on a company’s account in Onside and is responsible for managing its staff.

Click the button below to find out what else you can do as a Company Admin

You’ve been putting off updating your profile in Onside and fixing those typos for a while now (Jhon, I’m looking at you).
Well now you can do that right from the app. You can even set which company you should check-in as if you’re part of multiple.

Tap the Onside menu button in the top left of the app, then ‘Edit’.

Did you know all of your Onside account’s billing details, including invoice history, payment method, and account information is available in the web portal?

A fresh new look, smarter property management, risk and incident reporting, and multi-team support.
Just a few of the changes we released in our Onside Teams update!

Knowing who is on your property and what they’re doing is a key part of Onside. But when a visitor is doing something high-risk to others, everyone should know that.

In this update, we’ve improved on our Jobs functionality. Now when a visitor checks-in to do a high-risk job, such as spraying or bird scaring with a firearm, a notification will go out to all visitors checked-in, as well as the property admins. When a new visitor checks-in, they’re also advised that person is doing a high-risk job.

Most properties have a timeframe for visitors to be doing work, and outside of those hours, no one should be there.

We’ve now added a feature to remind visitors to check-out of your property if they pass a specific time you set.
You’ll need to be the admin for your company in Onside.

It’s late on a Friday night, you should have gone home a few hours ago, and now you’ve accidentally backed the tractor up a little too far. You need to report it, but “Near Miss” doesn’t quite cover giving the shed a brand new entrance.

We’ve heard from our users that equipment damage without injuries to people is very common and needs to be reportable in Onside, so we’ve added in a ‘Equipment/asset damage’ and ‘Other’ as incident types you can choose from when reporting incidents.

Property Rules has been used in some super creative ways since we released it, way beyond what we intended for it. We’ve seen it used for gate combinations, traffic flow, speed limits, and relaying important COVID info. Now we’re taking it one step further. You can now add links.

Being able to link anywhere online means you can send visitors straight to induction videos, stored documents, and websites. We’re excited to see what quirky uses you all find for it now.

A lot has changed since we last updated our Onside risk templates. We’ve grown quickly in the viticulture, kiwifruit, and orchard industries. So, we thought it was about time our risk templates reflect that.

We’ve now added in the kiwifruit and viticulture Enterprise Types, full of the most common risks in their industries. Updating your risk register is now so much easier!

If you have visitors who don’t have the Onside app yet, you can now share a quick check-in link via messaging platforms you have on your phone.

This quick check-in link allows your visitor to check themselves in/out of your property, making their first visit even easier. If they close the browser or restart their phone, they can come back to the same link and check-in or out whenever they need.

After giving our brand and app a refresh, the final piece of the puzzle was doing the same for the Onside Web Portal.

When you log in via our website now, you’ll see a brand new layout.

• The top menu has now moved to the left-hand-side
• The Profile, Billing and Log off items are now visible in the main left-hand-side menu

To speed up the incident reporting process even more, we’ve added a quick button which will fill in the fields about you based on your account info.
Simply click on the ‘Use my details’ option.

We’ve put access to your property’s Onside Kiosk directly into the Onside web portal, so now it’s easier than ever to get it set up and ready for your visitors.

Got a chemical sprayer coming for the next couple of days? You can now set how long a risk will remain on your risk register for. Once that time is up, it will remove itself from the risk register.

Home time has just rolled around, but you’re not sure if people are still checked in to your properties. Well, we’ve added a quick filter to show you exactly which properties still have visitors. It also shows which properties have reported risks and incidents still pending.

Got a reported incident on your property that you’re still sorting out? Well now you can add notes to it so you can keep track of how you’re managing it.

Looking after your teams out in the field is now even easier. If someone from your team reports a risk or hazard, you can generate a report on it whenever you need.

Accidentally swiped away an important notification? No worries, with the new app layout, you can quickly see your notification history, as well as the properties closest to you, your own properties, and recently visited properties.

Got an audit coming up and the auditor favours printed risks when doing their checks? You can now print your risk register including your risk map, ready for the visit.

We’ve given the Onside app notifications an upgrade. Did you know you can now tap on them to go straight to what’s happened? If you have Onside Teams, you can also update your departure time with a simple tap too.